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About us
Why choose Kaiser Permanente? Because health isn’t an industry. It’s a cause. Kaiser Permanente was founded on the radically simple idea that everyone deserves the chance to live a healthy life. That’s why you can find high-quality care and coverage in one place. As a member, you’re at the center of everything we do — from pioneering new ways to treat cancer to building useful tools that make it easier to stay on top of your health. We’re all in this together. And together, we thrive.
Connect With Us
CA: 24/7 except major holidays
CO: Mon - Fri: 8:00 a.m. - 6:00 p.m. MST
GA: Mon - Fri: 7:00 a.m. - 7:00 p.m. EST
DC, MD, VA: Mon - Fri: 7:30 a.m. - 9:00 p.m. EST
OR and WA (Vancouver/Longview area): Mon - Fri: 8:00 a.m. - 6:00 p.m. PST
Phone Number
1.877.580.6125CA Post-enrollment: 1.800.464.4000
CO Post-enrollment: 1.800.632.9700 (Gold II & Platinum); 1.855.364.3184 (All other metallics)
GA Post-enrollment: 1-888-865-5813 (Gold II & Platinum); 1-855-364-3185 (All other metallics)
DC, MD, VA Post-enrollment: 1.800.777.9404 (Gold II & Platinum); 1.888.225.7202 (All other metallics)
Southwest WA Post-enrollment: 1.800.813.2000 (Kaiser & Platinum); 1.866.616.0047 (All other metallics)
Pre-enrollment
1.877.580.6125Why us?
- Care centered around you. Care at Kaiser Permanente isn’t one-size-fits-all. Our physician-led teams work together to make sure the care you get is tailored to your needs. Your care team is connected to your electronic health record, which makes it easy to share information, see your health history, and deliver high-quality, personalized care — when and where you need it. We believe great care is built on personal relationships. That’s why you can choose or change your doctor at any time.
- Convenient care. We offer same-day, next-day, and weekend appointments at most locations, and by phone or video. We also offer many services under one roof, so you can save time and money. You can leave an appointment and pick up a prescription at an on-site pharmacy. Our virtual care options work together to streamline your experience at any time. With order tracking tools, refill reminders, you’ve got convenient ways to fill and manage prescriptions when and where it works best for you.
- Real value for you and your family. Care and coverage built to save you time and keep you healthy. From digital tools for managing your health on the go, to personal touches like a doctor you know and trust, you get more with Kaiser Permanente. And because we’re a nonprofit, your health care dollars go directly towards projects that matter – like groundbreaking research, state-of-the-art facilities and health technology, and community services that improve the lives of our neighbors.
- Industry-leading clinical quality. We’re known for catching problems early with preventive care. But if your health needs more complex attention, our world-class specialty care has you covered. As one of the nation’s largest multispecialty groups, our expert care teams collaborate across specialties to deliver quicker diagnoses and more efficient treatment for faster recoveries. We guide you through each step of the care delivery process so you get the care you need without missing a beat.
- Top-notch care, from prenatal to pediatrics. At Kaiser Permanente, we coordinate your care before, during, and after your pregnancy to make it easier for you and your baby to stay healthy. We have everything you need to give your baby a healthy beginning — from highly trained doctors, nurses, and midwives, to family birth rooms and Baby-Friendly hospitals recognized for outstanding breastfeeding support.
Connected care makes your life easier
We combine care and coverage - which makes us different then your other health care options. Your doctors, hospitals, and health plan work together to make getting the right care more convenient.
Learn MoreVirtual Benefits Fair Video
A better experience from the start. We guide you through each step of joining Kaiser Permanente, so you can start getting the care you need in no time - Click for video.
Learn MoreMaking the switch is easy
Thinking about joining but coming from a different plan? It's simple to get started with your new plan - and we're here to walk you through it.
Learn MoreHealthy Resources Guide
Good health goes beyond the doctor’s office. Here are some of the wellness resources available to help you thrive.
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